Cell Shop
This page is for the Diversity Wireless Partners employees

Welcome to Cell Shop family!

We are proud to announce that Diversity Wireless Partners’ stores will be acquired by Cell Shop, Inc. effective September 1, 2023.

As Diversity Wireless Partners employees, you will be a great addition to Cell Shop team, and we are thrilled to have you join us.

Cell Shop has been the fastest-growing AT&T authorized retail partner for the past three years. With the integration of the DWP stores, our combined presence now spans 73 locations nationwide. With a coast-to-coast presence, continued business growth, and our focus on our people’s development, you will find ample opportunity for personal growth.

We can’t wait to embark on this exciting journey together. We invite you to explore this dedicated website. You can get information about this transition, our unique company culture, and find answers to common questions you may have.

Welcome to the team and you are now a part of the Cell Shop family! Welcome aboard!

What we are about!

Cell Shop Mission
To be the #1 authorized retailer in wireless by creating an employee and customer experience unmatched by any other through Culture, Excellence, Leadership, Love.
Employee Vision
You are now part of something special, a movement to take the experience for our customers and employees to the NEXT level through Culture, Excellence, Leadership, and Love.

Frequently asked questions

Have a read through some of our FAQs or contact our supporters for help

This marks a change in ownership from Diversity Wireless stores to Cell Shop Inc., an established authorized retailer in the AT&T space. All salespersons, store managers, and district managers will retain their current positions, and your pay rates will remain unaffected. Our goal is to ensure a seamless transition for both you and the entire DWP team. While your work routine continues as usual, you will now operate under the benefits, guidance, and processes of Cell Shop, starting from September 1, 2023.

Sales staff members will seamlessly transition and become part of the Cell Shop team as of September 1, 2023. Cell Shop’s HR department will be reaching out to all Sales Field Employees via email and telephone to begin your transition process. At that time we can address any aspects that might not have been covered in the FAQ section and complete onboarding. Please take a look at the Transition Timeline for the schedule.

The official acquisition date is set for September 1, 2023. Refer to the transition timeline for important dates and events that will help you prepare for the transition.

We will make every effort to accommodate your scheduling preferences. However, considering the operational needs of the business, we might need to reassess store hours and work schedules at a later date. Store hours are subject to change based on customer requirements.

Agustin Alvarado serves as the Vice President of Sales at Cell Shop. Your current store managers and district managers will continue their roles.

Your medical, dental, and vision coverage will transition to Cell Shop's benefits. We have reviewed your current coverages and we provide more coverage at a lower cost. Additionally, existing DWP employees without benefits will have the opportunity to enroll in extra benefits offered by Cell Shop during the upcoming open enrollment period.

Cell Shop follows a bi-weekly pay schedule. You are paid every 2 weeks and commissions are paid within 60 days of the end of the month. For instance, your first 2 pay days from Cell Shop will be on September 15th and 29th. Your first commission check for sales in September will be November 24th.

We intend to honor all pre-approved vacation requests, though they will be evaluated on a case-by-case basis.

For California residents, your vacation accruals will be paid out by DWP as required by law. Note: Vacation Blackout dates may apply.

Please consult DWP leadership for inquiries regarding any compensation earned before September 1 during your time there. DWP has a plan to pay May and June commissions on August 31, July commission on September 8, and August commission on October 6.

Performance expectations will be communicated to all transitioning employees as we transition. We have an internal system called BOOM that we will utilize for performance documentation. Any pending promotions will also be considered.

Our top priority is the growth of the company, focused on the development of each employee.

IMO discounts will be transferred after September 1. Each team member will need to update their new location dealer code in the IMO portal.

The welcome to Cell Shop website has been designed with all DWP team members in mind. Resources and FAQs will be provided to address your questions. Our sales leaders and corporate support are available to address any additional queries or concerns at any time.

Contact Us

Have a question or want to chat? Contact us here, and we will get back to you as soon as possible. Ask us anything!